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CMAP Service Review

 

 

Preamble

As part of our ongoing commitment to improving service delivery and ensuring the efficiency and effectiveness of training and support services we routinely conduct evaluations of our programs. This evaluation was undertaken for the purpose of assessing management and governance training and support services, in order to:

-        Determine the management training and support needs of CMAP client organisations.

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-        Confirm training and support services offered by CMAP meet these needs.

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-        Confirm the quality of training and support services provided by CMAP is satisfactory.

The training workshop evaluation was undertaken to determine whether CMAP formal workshop training (survey of 2005 workshop series) meets the management and governance training and support needs of a diverse range of community organisations; and the quality of this training is satisfactory.

 

Part One - 21 pages (Word format)

The following evaluation was undertaken to determine whether an improvement in management and governance training and support services for CMAP clients would be brought about by funded access to commercially operated (independent management consultants) web based services.

 

Part Two - 4 pages (Word format)

 

 

Letters of Support

Response